/* Ticket work desk: a menu bar, windows for the ticket, chat, cloud console and terminal, and notifications.
   It should look like the screen a junior engineer actually works on, not a form. */
body.ticket-open{overflow:hidden}
.ticket{width:100vw;height:100dvh;max-width:none;max-height:none;margin:0;padding:0;border:0;color:var(--ink);background:linear-gradient(160deg,#16313a 0%,#24505a 48%,#6f8f86 100%)}
.ticket::backdrop{background:rgba(10,22,26,.6)}
.ticket button{font:inherit;cursor:pointer}
.ticket .menubar{position:relative;z-index:2;display:flex;align-items:center;gap:16px;height:34px;min-height:0;padding:0 10px 0 16px;background:rgba(9,20,23,.78);color:#eef4f2;font-size:13px;-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px)}
.menubar-co{font-weight:700}.menubar-app{opacity:.85}
.menubar-sim{margin-left:auto;opacity:.75}
.menubar-clock{font-variant-numeric:tabular-nums}
.menubar button{border:0;background:rgba(255,255,255,.12);color:#fff;border-radius:6px;padding:3px 10px;min-height:26px;font-size:13px}
.menubar button:focus-visible{outline:2px solid #fff}
.desk-cols{height:calc(100dvh - 34px);display:grid;grid-template-columns:300px minmax(0,1fr) 390px;grid-template-areas:"chat tools ticket";gap:14px;padding:14px;overflow:hidden}
.col{display:flex;flex-direction:column;gap:14px;min-height:0;overflow:auto;padding-bottom:4px}
.col-ticket{grid-area:ticket}.col-chat{grid-area:chat}.col-tools{grid-area:tools}
.win{background:#fff;border-radius:10px;box-shadow:0 22px 44px -20px rgba(0,0,0,.55),0 0 0 1px rgba(0,0,0,.08);overflow:hidden;flex:none}
.win-bar{display:flex;align-items:center;gap:10px;height:32px;padding:0 12px;background:linear-gradient(#f4f6f5,#e8ecea);border-bottom:1px solid #d7dfdc;font-size:12.5px;color:#4b5d5f}
.win-bar span:last-child{flex:1;text-align:center;margin-right:46px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.win-dots{display:flex;gap:6px}.win-dots i{width:11px;height:11px;border-radius:50%;background:#e2675a}.win-dots i:nth-child(2){background:#e3b341}.win-dots i:nth-child(3){background:#5fae5b}
.win-body{padding:16px 18px}
.crumbs{font-size:12.5px;color:var(--muted);margin:0 0 6px}
.win-ticket h1{font-size:22px;line-height:1.25;letter-spacing:-.2px;margin:0 0 12px;outline:none}
.fields{display:grid;grid-template-columns:1fr 1fr;gap:8px 14px;margin:0 0 12px;font-size:13.5px}
.fields dt{font-size:12px;color:var(--muted)}.fields dd{margin:2px 0 0;display:flex;align-items:center;gap:6px}
.fields img{border-radius:50%;object-fit:cover;object-position:50% 18%;background:#e7eee8}
.status{display:inline-block;padding:2px 8px;border-radius:4px;font-size:12px;font-weight:600;letter-spacing:.2px;background:#dfe8f6;color:#1f4277}
.status[data-s=changes]{background:#fbe9e3;color:#7a2d16}.status[data-s=done]{background:#dcefe3;color:#1f5a3b}
.desc{font-size:15px;line-height:1.55;margin:0 0 14px}
.ticket-progress h2,.ticket-submit h2{font-size:15px;margin:0 0 8px;letter-spacing:0}
.ticket-progress ul{list-style:none;margin:0;padding:0;font-size:14px;line-height:1.5}
.ticket-progress li{padding:4px 0 4px 24px;position:relative}
.ticket-progress li::before{content:"";position:absolute;left:2px;top:9px;width:12px;height:12px;border-radius:3px;border:2px solid #a9bcbd}
.ticket-progress li[data-done=true]::before{background:#35705c;border-color:#35705c}
.ticket-submit label{display:block;font-size:14px;margin:10px 0 6px}
.ticket-submit textarea{width:100%;font:inherit;font-size:14.5px;line-height:1.5;border:1px solid #a9bcbd;border-radius:6px;padding:9px}
.ticket-submit button{margin-top:12px}
.ticket-primary{min-height:44px;padding:9px 18px;border:0!important;border-radius:8px;background:var(--ink)!important;color:#fff;font-size:15px;font-weight:600}
/* Chat and call */
.call{position:relative;background:#11171a;padding:10px}
.call-video{position:relative;aspect-ratio:4/3;border-radius:8px;overflow:hidden;background:radial-gradient(120% 90% at 50% 20%,#3a4a4f 0%,#1b2427 70%)}
.call-video img{width:100%;height:100%;object-fit:cover;object-position:50% 20%;display:block}
.call-video canvas{position:absolute;inset:0;width:100%;height:100%}
.call-video.live img{visibility:hidden}
.call-tag{position:absolute;z-index:1;left:8px;bottom:8px;display:flex;align-items:center;gap:6px;font-size:12px;color:#fff;background:rgba(0,0,0,.55);padding:3px 9px;border-radius:999px;font-variant-numeric:tabular-nums}
.call-tag i{width:7px;height:7px;border-radius:50%;background:#5fd07a}
.call-controls{display:flex;justify-content:center;padding-top:10px}
.call-controls button{min-height:40px;padding:6px 16px;border:0;border-radius:999px;background:#2c3a3e;color:#fff;font-size:14px}
.call-controls button[aria-pressed=true]{background:#35705c}
.call-line{font-size:14px;line-height:1.5;margin:0;padding:4px 16px 14px;background:#11171a;color:#e3ece9;min-height:45px}
.chat-log{list-style:none;margin:0;padding:8px 14px 14px}
.chat-log li{display:grid;grid-template-columns:32px 1fr;gap:10px;padding:8px 0;font-size:14px;line-height:1.5}
.chat-log img{border-radius:6px;object-fit:cover;object-position:50% 18%;background:#e7eee8}
.chat-log p{margin:0}.chat-log .who{font-weight:700;font-size:13.5px}.chat-log time{font-weight:400;color:var(--muted);font-size:12px;margin-left:4px}
/* Cloud console */
.win-console .win-body{padding-top:12px}
.ticket-tabs{display:flex;gap:2px;flex-wrap:wrap;border-bottom:1px solid var(--line);margin-bottom:14px}
.ticket-tabs button{border:0;background:transparent;border-bottom:3px solid transparent;padding:10px 14px;min-height:44px;font-size:14.5px;color:#3d5153}
.ticket-tabs button[aria-selected=true]{border-bottom-color:#1f6f8b;color:#10262b;font-weight:600}
.ticket-panel label{display:block;font-size:14px;margin:0 0 6px}
.ticket-panel button,.review-actions button,.quick button{min-height:44px;padding:8px 14px;border:1px solid #c3d0cd;border-radius:8px;background:#fff;font-size:14px}
.ticket-panel h2{font-size:18px;margin:0 0 10px;display:flex;align-items:center;gap:10px}
.badge{font-size:12px;font-weight:700;padding:2px 8px;border-radius:4px;background:#dcefe3;color:#1f5a3b}.badge[data-on=true]{background:#fbe2da;color:#7a2d16}
#policy-editor{width:100%;font:13.5px/1.55 ui-monospace,SFMono-Regular,Consolas,monospace;border:1px solid #a9bcbd;border-radius:6px;padding:12px;background:#fbfcfb;color:#1d3b3f;resize:vertical;tab-size:2}
.policy-messages{list-style:none;padding:0;margin:10px 0;font-size:14px;line-height:1.5}
.policy-messages li{padding:6px 10px;border-radius:6px;margin:4px 0}
.policy-messages [data-kind=error]{background:#fbe9e3;color:#7a2d16}
.policy-messages [data-kind=warning]{background:#fdf3df;color:#6b4a12}
.policy-messages [data-kind=ok]{background:var(--sage)}
.scroll-x{overflow-x:auto}
.usage{width:100%;border-collapse:collapse;font-size:13.5px}
.usage th,.usage td{text-align:left;padding:8px;border-bottom:1px solid var(--line);vertical-align:top}
.usage code,.sim-results,.ticket code{font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:13px;word-break:break-all}
.switch{display:flex!important;align-items:center;gap:10px;min-height:44px;font-size:15px}.switch input{width:20px;height:20px;accent-color:var(--ink)}
#sim-form{display:grid;grid-template-columns:1fr;gap:6px;max-width:640px}
#sim-form input{font:13.5px ui-monospace,SFMono-Regular,Consolas,monospace;padding:10px;border:1px solid #a9bcbd;border-radius:6px;min-height:44px}
#sim-form button{justify-self:start;margin-top:6px}
.quick{font-size:14px;display:flex;flex-wrap:wrap;gap:6px;align-items:center}
.sim-results{padding-left:18px;line-height:1.6}
.sim-results [data-result=allow]{color:#2d6a52}.sim-results [data-result$=deny]{color:#944329}
/* Terminal */
.win-term .win-bar{background:linear-gradient(#2a3134,#22282b);border-color:#151a1c;color:#c9d6d2}
.term-body{background:#12181a;color:#d3e2dc;padding:12px 16px 14px}
.term-log{margin:0 0 12px;max-height:220px;overflow:auto;font:13px/1.6 ui-monospace,SFMono-Regular,Consolas,monospace;white-space:pre-wrap;word-break:break-word}
.term-log .p{color:#7fd4a8}.term-log .bad{color:#ff9b85}
.ticket-run{display:flex;align-items:center;gap:14px;flex-wrap:wrap}.ticket-run p{margin:0;font-size:14.5px}
.win-term .ticket-primary{background:#e9f1ee!important;color:#10262b}
#export-result[data-ok=true]{color:#8fe0b4}#export-result[data-ok=false]{color:#ff9b85}
/* Review */
.ticket-review{outline:none;margin-top:6px;padding-top:14px;border-top:3px solid #c98a6e}
.ticket-review[data-outcome=clean]{border-top-color:#35705c}
.review-kicker{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--muted);margin:0}.review-kicker img{border-radius:50%;object-fit:cover;object-position:50% 18%}
.ticket-review h2{font-size:20px;margin:6px 0 8px;letter-spacing:-.2px}
.review-consequence{font-size:14.5px;line-height:1.55;background:#f4f7f5;border-left:3px solid var(--accent);padding:10px 12px;border-radius:4px}
.impact{width:100%;border-collapse:collapse;font-size:14px;margin:12px 0}
.impact caption{text-align:left;font-weight:600;font-size:14px;margin-bottom:6px}
.impact th,.impact td{text-align:left;padding:7px 6px;border-bottom:1px solid var(--line)}
.impact thead th{font-size:12px;color:var(--muted);font-weight:500}
.impact td{font-variant-numeric:tabular-nums;font-weight:600}.impact td[data-good=true]{color:#1f5a3b}.impact td[data-good=false]{color:#944329}
.review-scores{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin:14px 0}
.review-scores dt{font-size:13px;color:var(--muted)}.review-scores dd{margin:2px 0 0;font-size:14.5px}.review-scores meter{width:70px;vertical-align:middle}
.review-total{grid-column:1/-1}
#review-notes{font-size:14.5px;line-height:1.6;padding-left:18px}
.review-actions{display:flex;gap:10px;flex-wrap:wrap}.review-small{font-size:12px;color:var(--muted)}
/* Notifications */
.toasts{position:fixed;top:44px;right:14px;z-index:3;display:grid;gap:8px;width:min(340px,calc(100vw - 28px));pointer-events:none}
.toast{display:grid;gap:2px;padding:10px 14px;border-radius:12px;background:#fbfcfb;border:1px solid #d7dfdc;box-shadow:0 14px 30px -12px rgba(0,0,0,.5);font-size:13.5px;line-height:1.4;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}
.toast strong{font-size:13px}
@media(prefers-reduced-motion:no-preference){
 .toast{animation:toast-in .35s cubic-bezier(.2,.8,.2,1)}
 .term-log .line{animation:term-line .01s both}.term-log [data-i="1"]{animation-delay:.26s}.term-log [data-i="2"]{animation-delay:.52s}.term-log [data-i="3"]{animation-delay:.78s}
 .chat-log li{animation:arrive .4s both}
}
@keyframes toast-in{from{opacity:0;transform:translateX(24px)}to{opacity:1;transform:none}}
@keyframes term-line{from{visibility:hidden}to{visibility:visible}}
/* Smaller screens: the same windows, stacked in the order you work: ticket, Sam, tools, then your note. */
@media(max-width:1199px){
 .desk-cols{display:grid;grid-template-columns:300px minmax(0,1fr);grid-template-areas:"ticket ticket" "chat tools" "note note";grid-template-rows:max-content max-content max-content;overflow:auto;align-content:start}
 .col{overflow:visible}.col-ticket{display:contents}.win-ticket{grid-area:ticket}.win-note{grid-area:note}
}
@media(max-width:860px){
 .desk-cols{grid-template-columns:minmax(0,1fr);grid-template-areas:"ticket" "chat" "tools" "note";grid-template-rows:repeat(4,max-content);padding:10px;gap:10px}
 .ticket .menubar{gap:10px;padding:0 8px 0 12px}.menubar-app,.menubar-clock{display:none}.menubar-sim{font-size:12px}
 .call-video{aspect-ratio:16/10}.fields{grid-template-columns:1fr}
 .toasts{top:auto;bottom:max(12px,env(safe-area-inset-bottom))}
}
@media(max-width:420px){.menubar-sim{display:none}.menubar button{margin-left:auto}}

.ticket h1,.ticket h2{letter-spacing:-.2px}.ticket-progress h2,.ticket-submit h2{letter-spacing:0}
/* Q4-FIN access review: one row per account, a clear keep or revoke decision, the conflict flagged */
.decided{font-size:13.5px;color:var(--muted);margin:0 0 10px}
.cert-list{list-style:none;margin:0;padding:0;border-top:1px solid var(--line)}
.cert-list li{display:grid;grid-template-columns:minmax(170px,1.2fr) minmax(140px,1fr) auto;gap:8px 14px;align-items:center;padding:10px 4px;border-bottom:1px solid var(--line);border-left:3px solid transparent}
.cert-list li[data-decision=keep]{border-left-color:#35705c}.cert-list li[data-decision=revoke]{border-left-color:#c0563a;background:#fdf6f3}
.cert-list .who{display:flex;align-items:center;gap:10px;min-width:0}.cert-list .who div{min-width:0}
.cert-list strong{display:block;font-size:14.5px}.cert-list .who span:not(.avatar){display:block;font-size:12.5px;color:var(--muted)}
.avatar{flex:none;display:inline-grid;place-items:center;width:32px;height:32px;border-radius:50%;background:#dfe8e5;color:#24464b;font-size:12px;font-weight:700}
.roles{display:flex;flex-wrap:wrap;gap:4px}
.chip{font-size:12px;padding:2px 8px;border-radius:999px;background:#eef2f1;border:1px solid #d7dfdc}
.chip-alert{background:#fbe2da;border-color:#f0c3b4;color:#7a2d16;font-weight:600}
.decide{display:flex;gap:6px;flex-wrap:wrap}
.decide label{position:relative;display:inline-flex;margin:0}
.decide input{position:absolute;opacity:0;inset:0;margin:0;cursor:pointer}
.decide span{display:inline-flex;align-items:center;min-height:36px;padding:6px 12px;border:1px solid #c3d0cd;border-radius:8px;font-size:13.5px;background:#fff}
.decide input:focus-visible+span{outline:2px solid #1f6f8b;outline-offset:2px}
.decide input:checked+span{background:var(--ink);border-color:var(--ink);color:#fff}
.decide input[value^=revoke]:checked+span{background:#a8432a;border-color:#a8432a}
.decide-wide{grid-column:1/-1}
.violation{background:#fbe9e3;color:#7a2d16;padding:10px 12px;border-radius:6px}
.composer{padding:10px 14px 14px;border-top:1px solid var(--line)}
.composer button{width:100%;min-height:44px;border:1px solid #c3d0cd;border-radius:8px;background:#f4f7f5;font-size:14px}
.composer button:disabled{color:#1f5a3b;background:#dcefe3;border-color:#bfe0cb;cursor:default}
.chat-log .avatar{width:32px;height:32px;border-radius:6px}
.review-notes{font-size:14.5px;line-height:1.6;padding-left:18px}
@media(max-width:860px){.cert-list li{grid-template-columns:1fr}.decide span{min-height:44px}}

/* REQ-1042 desk: records, the decision and the access map */
.record-fields{grid-template-columns:repeat(2,minmax(0,1fr))}
.policy-list{margin:0;padding-left:20px;font-size:15px;line-height:1.7}
.decide-set{border:0;margin:0 0 14px;padding:0}.decide-set legend{font-size:14px;margin-bottom:8px;padding:0}
#r1-end{font:inherit;font-size:15px;padding:9px 10px;border:1px solid #a9bcbd;border-radius:6px;min-height:44px}
.hint{font-size:13px;color:var(--muted)}
.access-map{margin:0 0 12px;font-size:14px}.access-map:empty{display:none}.access-map p{margin:0 0 8px;color:#cfe3dc}
.access-map ul{list-style:none;display:flex;flex-wrap:wrap;gap:8px;margin:0;padding:0}
.access-map li{display:flex;gap:10px;align-items:center;padding:8px 12px;border:1px solid #2c3a3e;border-radius:10px;color:#8ea3a0}
.access-map li[data-on=true]{border-color:#3d8f6c;color:#e9f1ee;box-shadow:0 0 0 1px rgba(79,209,165,.25),0 0 18px rgba(79,209,165,.25)}
.access-map li[data-bad=true]{border-color:#c0563a;box-shadow:0 0 18px rgba(255,155,133,.3)}
.access-map b{font-weight:600}
@media(prefers-reduced-motion:no-preference){.access-map[data-checked=true] li{animation:arrive .5s both}.access-map[data-checked=true] li:nth-child(2){animation-delay:.15s}.access-map[data-checked=true] li:nth-child(3){animation-delay:.3s}}
.win-term .ticket-run{gap:10px 14px}
.portfolio-link{align-self:center;font-size:15px;text-decoration:underline;text-underline-offset:4px}

/* Kit desks: checklists in the decision tab and small avatars */
.checks{display:grid;gap:6px}.checks label{display:flex;gap:10px;align-items:flex-start;font-size:14.5px;line-height:1.45;padding:8px 10px;border:1px solid var(--line);border-radius:8px;cursor:pointer}
.checks input{width:18px;height:18px;margin-top:2px;accent-color:var(--ink);flex:none}
.checks label:has(input:checked){background:#f1f6f4;border-color:#9cc9b2}
.avatar-sm{width:20px;height:20px;font-size:9px}
.decide-set+.decide-set{margin-top:6px;padding-top:12px;border-top:1px solid var(--line)}
.term-log .line{white-space:pre-wrap}

/* "Before you start": the ticket in plain words */
.brief{margin:0 0 16px;padding:14px 16px;border-radius:10px;background:#f4f7f5;border:1px solid #dfe8e4}
.brief h2{font-size:15px;margin:0 0 6px;letter-spacing:0}.brief p{font-size:14.5px;line-height:1.55;margin:0 0 6px}
.brief details{margin-top:6px;font-size:14px}.brief summary{cursor:pointer;min-height:36px;display:flex;align-items:center;font-weight:600}
.brief dl{margin:4px 0 0;display:grid;gap:6px}.brief dt{font-weight:600;font-size:13.5px}.brief dd{margin:0;color:var(--muted);font-size:13.5px;line-height:1.5}